Smart Legal | Services
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Services

Let Our Team Help Unlock Excellence In Your Practice

 Legal Intake

Connect with your clients when and how they choose

Clients need help outside of normal business hours and your practice will deliver with our team behind you. In today’s consumer centric world clients respond to legal advertisements on TV, radio, print or online when and how they are ready. To serve these needs Smart Legal Solutions LLC has Legal Intake agents standing by to handle live calls, chat, email, and SMS. We process in both English and Spanish.

Deliver results using technology

Legal Intake is as much an art as a science; however, by using the latest in secure cloud based contact center technology our agents have an advantage. We leverage customer relationship management (CRM) and integrated telephony systems to ensure the best-in-class client experience on behalf of your law firm.

 Quality Assurance

Audit your intake calls to improve quality

Our senior management team has spent considerable time in call center operations and manufacturing environments where quality means success. By applying these proven quality assurance principles to legal intake, we improve the outcome and experience for all parties from law firm to client.

Cut costs by taking a Six Sigma approach

Quality starts with goal planning and process mapping. We deploy proven efficiency and mistake proofing tactics into our processes, so errors are avoided in the first place. We use technology and invest in people through extensive training, saving your firm money by minimizing wasted time and maximizing productivity.

 Client Services

Communicate with clients more effectively

When managing tens or thousands of clients efficiency is the main focus. Our team leverages the latest technology and communication methods such as advanced telephony and SMS to keep clients up to date on their case, while keeping costs down which is especially important when litigation timelines stretch beyond anticipation.

Give your clients a world class experience

Giving your clients the best experience possible means referrals and better outcomes. Through regular communication, access to important case updates, and easy data collection your firm is positioned to deliver the most important component; a maximum settlement or jury verdict.

Case Management

Collect important data seamlessly

Collecting sensitive client information such as medical history, pharmacy data or provider data can be tough, but the professionals on our team use their experience and proven processes to ensure your firm’s retained clients become well qualified cases. Our systems and training comply with the latest standards and security protocols so you can rest assured.

Reporting and data management

Along with all of the other critical services our team expertly provides, data reporting is among the most important. Without clear reporting it’s like driving with no dashboard meters. Our digitized and secure data management and analysis culminates in easy to understand reporting that puts your firm in the driver’s seat.

 Medical Records

Retrieve records faster and more cost effectively

In addition to our in-house team we work with the leading record companies across the country. Because our systems communicate electronically, we are able to make requests, follow up on needed records and distribute work with a high degree of precision. By using our full suite of legal support services the law firms we work gain the ability to beginning to end reporting and case tracking so nothing slips between the cracks.

Professionally review medical records

Through our staff and carefully selected partners we oversee the successful review of collected medical records to qualify your cases and substantiate your client’s injuries in preparation for litigation or settlement negotiations.

 Settlement Administration

Process plaintiff fact sheets with ease

Preparing the plaintiff facts sheet and other necessary data and reporting is exactly within our core strengths. Because we store data electronically in secure databases we are able to to execute swiftly and accurately.

Facilitate closing statement completion

Once you an agreed outcome is reached between your client and the other side getting the closing statement and other important documentation finalized is critically to completely resolving each and every matter. Our team builds client relationships throughout the entire case and maintains solid communications which makes wrapping up final documentation much easier.

 Legal Intake

Connect with your clients when and how they choose

Clients need help outside of normal business hours and your practice will deliver with our team behind you. In today’s consumer centric world clients respond to legal advertisements on TV, radio, print or online when and how they are ready. To serve these needs Smart Legal Solutions LLC has Legal Intake agents standing by to handle live calls, chat, email, and SMS. We process in both English and Spanish.

Deliver results using technology

Legal Intake is as much an art as a science; however, by using the latest in secure cloud based contact center technology our agents have an advantage. We leverage customer relationship management (CRM) and integrated telephony systems to ensure the best-in-class client experience on behalf of your law firm.

 Quality Assurance

Audit your intake calls to improve quality

Our senior management team has spent considerable time in call center operations and manufacturing environments where quality means success. By applying these proven quality assurance principles to legal intake, we improve the outcome and experience for all parties from law firm to client.

Cut costs by taking a Six Sigma approach

Quality starts with goal planning and process mapping. We deploy proven efficiency and mistake proofing tactics into our processes, so errors are avoided in the first place. We use technology and invest in people through extensive training, saving your firm money by minimizing wasted time and maximizing productivity.

 Client Services

Communicate with clients more effectively

When managing tens or thousands of clients efficiency is the main focus. Our team leverages the latest technology and communication methods such as advanced telephony and SMS to keep clients up to date on their case, while keeping costs down which is especially important when litigation timelines stretch beyond anticipation.

Give your clients a world class experience

Giving your clients the best experience possible means referrals and better outcomes. Through regular communication, access to important case updates, and easy data collection your firm is positioned to deliver the most important component; a maximum settlement or jury verdict.

Case Management

Collect important data seamlessly

Collecting sensitive client information such as medical history, pharmacy data or provider data can be tough, but the professionals on our team use their experience and proven processes to ensure your firm’s retained clients become well qualified cases. Our systems and training comply with the latest standards and security protocols so you can rest assured.

Reporting and data management

Along with all of the other critical services our team expertly provides, data reporting is among the most important. Without clear reporting it’s like driving with no dashboard meters. Our digitized and secure data management and analysis culminates in easy to understand reporting that puts your firm in the driver’s seat.

 Medical Records

Retrieve records faster and more cost effectively

In addition to our in-house team we work with the leading record companies across the country. Because our systems communicate electronically, we are able to make requests, follow up on needed records and distribute work with a high degree of precision. By using our full suite of legal support services the law firms we work gain the ability to beginning to end reporting and case tracking so nothing slips between the cracks.

Professionally review medical records

Through our staff and carefully selected partners we oversee the successful review of collected medical records to qualify your cases and substantiate your client’s injuries in preparation for litigation or settlement negotiations.

 Settlement Administration

Process plaintiff fact sheets with ease

Preparing the plaintiff facts sheet and other necessary data and reporting is exactly within our core strengths. Because we store data electronically in secure databases we are able to to execute swiftly and accurately.

Facilitate closing statement completion

Once you an agreed outcome is reached between your client and the other side getting the closing statement and other important documentation finalized is critically to completely resolving each and every matter. Our team builds client relationships throughout the entire case and maintains solid communications which makes wrapping up final documentation much easier.

CONNECT WITH US

Call us or complete the form below to learn how Smart Legal Solutions LLC can grow your law firm.
Grow Your Law Firm

Give us a call or complete the form to connect with a Smart Legal Solutions LLC team member today who will listen to your needs and introduce you to our suite of law firm support services. Regardless of the size of your firm we can help. So there is nothing to loose, connect with us right away.

1000 Corporate Dr. Suite 610-A Fort Lauderdale, FL 33334

833.825.6408

info@SmartLegal.Solutions