Smart Legal | Our Process
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Our Process

Consistent Results In Five Simple Steps

Qualified Cases

Streamlined Case Management

Our outsourced case management services offer flexibility to manage larger client dockets without growing your fixed costs. This flexibility is critical in an ever changing legal landscape. Our experienced case managers have worked with countless clients and are trained to provide an outstanding client experience, so not only will you give better service, but should see greater case referrals.

Make Better Decisions

The power of our process is the data sharing across the 5-steps. As information tied to inquiry and lead source flows back into the feedback loop, you are able to make better marketing and advertising decisions faster. For example with feedback from the medical record team training is adjusted for intake and case management agents producing better results across the entire process.

Medical Records

Medical Records Retrieval

Once a client has retained your firm the only way to validate their claim and prepare for trial or settlement is to retrieve their medical records. Depending on the case and litigation, different records are needed, such as: hospital records, primary care provider records, prescriber records, pharmacy records, and specialists records. Built into our process is a comprehensive methodology for efficiently and effectively gathering the records you need.

Medical Records Review

We have integrated within the Smart Legal Solutions LLC process the critical step of qualified nurse review. By having a registered nurse evaluate the case details and medical records against litigation requirements, the attorneys in your firm will stop wasting time with non-qualified cases. Many times the nurses in our work flow identify more severe injuries than first suspected by doing what they do best.

Retainers

Signed Retainers Mean New Clients

Processing leads efficiently does not mean you are doing so effectively. Our experienced agents have processed intake for countless clients across numerous law firms, making us well qualified to deliver superb results for you. We achieve these results through training, supervisory call escalation, and easily to use technology.

Use Technology to Drive Results

At Smart Legal Solutions LLC we process both digital and hand signed retainer agreement processes. Many clients prefer digitally executing retainer agreements because it’s fast and simple. Our software platform manages multiple contingency fee agreements per case type and law firm, giving your firm flexibility rather than a one size fits all agreement.

Leads

Mature Inquiries Into Qualified Leads

Inquiries from your marketing and advertising are milestones on the path to a growing firm, but require well trained agents to mature them into qualified leads. In many examples high conversion is driven by fast response time, skilled agents, and readily available information. Smart Legal Solutions LLC provides these services turnkey through our 5-step process.

Do The Math

Imagine the financial impact of doubling your conversion rate of inquiries to qualified leads. Lead costs likely exceed many other growth costs, so why not maximize your efficiency in processing them. Additionally, through the flexibility of phone, chat, SMS, email, web post response your marketing and advertising options become greater, allowing you to tap into lower cost methods.

Inquiries

Cast A Wide Net

Good clients start as inquiries from your successful TV, radio print, or internet marketing campaigns. As part of our skilled intake process we manage in-bound phone, chat and web posts; as well as, social media traffic to help your prospective clients engage your firm, easily and with a high degree of accuracy.

24/7/365 Availability

With marketing and advertising costs being one of the largest expenses a growing firm incurs, it’s critical that each inquiry is handled quickly and treated with white glove service. We understand that ads must run when they are most effective at reaching your prospective client base, which may be nights, weekends or holidays. Our agents are available 24/7/365.

Qualified Cases

Streamlined Case Management

Our outsourced case management services offer flexibility to manage larger client dockets without growing your fixed costs. This flexibility is critical in an ever changing legal landscape. Our experienced case managers have worked with countless clients and are trained to provide an outstanding client experience, so not only will you give better service, but should see greater case referrals.

Make Better Decisions

The power of our process is the data sharing across the 5-steps. As information tied to inquiry and lead source flows back into the feedback loop, you are able to make better marketing and advertising decisions faster. For example with feedback from the medical record team training is adjusted for intake and case management agents producing better results across the entire process.

Medical Records

Medical Records Retrieval

Once a client has retained your firm the only way to validate their claim and prepare for trial or settlement is to retrieve their medical records. Depending on the case and litigation, different records are needed, such as: hospital records, primary care provider records, prescriber records, pharmacy records, and specialists records. Built into our process is a comprehensive methodology for efficiently and effectively gathering the records you need.

Medical Records Review

We have integrated within the Smart Legal Solutions LLC process the critical step of qualified nurse review. By having a registered nurse evaluate the case details and medical records against litigation requirements, the attorneys in your firm will stop wasting time with non-qualified cases. Many times the nurses in our work flow identify more severe injuries than first suspected by doing what they do best.

Retainers

Signed Retainers Mean New Clients

Processing leads efficiently does not mean you are doing so effectively. Our experienced agents have processed intake for countless clients across numerous law firms, making us well qualified to deliver superb results for you. We achieve these results through training, supervisory call escalation, and easily to use technology.

Use Technology to Drive Results

At Smart Legal Solutions LLC we process both digital and hand signed retainer agreement processes. Many clients prefer digitally executing retainer agreements because it’s fast and simple. Our software platform manages multiple contingency fee agreements per case type and law firm, giving your firm flexibility rather than a one size fits all agreement.

Leads

Mature Inquiries Into Qualified Leads

Inquiries from your marketing and advertising are milestones on the path to a growing firm, but require well trained agents to mature them into qualified leads. In many examples high conversion is driven by fast response time, skilled agents, and readily available information. Smart Legal Solutions LLC provides these services turnkey through our 5-step process.

Do The Math

Imagine the financial impact of doubling your conversion rate of inquiries to qualified leads. Lead costs likely exceed many other growth costs, so why not maximize your efficiency in processing them. Additionally, through the flexibility of phone, chat, SMS, email, web post response your marketing and advertising options become greater, allowing you to tap into lower cost methods.

Inquiries

Cast A Wide Net

Good clients start as inquiries from your successful TV, radio print, or internet marketing campaigns. As part of our skilled intake process we manage in-bound phone, chat and web posts; as well as, social media traffic to help your prospective clients engage your firm, easily and with a high degree of accuracy.

24/7/365 Availability

With marketing and advertising costs being one of the largest expenses a growing firm incurs, it’s critical that each inquiry is handled quickly and treated with white glove service. We understand that ads must run when they are most effective at reaching your prospective client base, which may be nights, weekends or holidays. Our agents are available 24/7/365.

CONNECT WITH US

Call us or complete the form below to learn how Smart Legal Solutions LLC can grow your law firm.
Grow Your Law Firm

Give us a call or complete the form to connect with a Smart Legal Solutions LLC team member today who will listen to your needs and introduce you to our suite of law firm support services. Regardless of the size of your firm we can help. So there is nothing to loose, connect with us right away.

1000 Corporate Dr. Suite 610-A Fort Lauderdale, FL 33334

833.825.6408

info@SmartLegal.Solutions